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Once the above steps are completed, the next step would be reporting the accident to the relevant authorities.
Should you require Road Side Assistance (and have valid RSA Cover, i.e. vehicle in question is under 3.5 tonnes), call our 24/7 call centre on 2248 0202, give your details to the person who will assist you on the other end of the line, and one of our assistance vehicles would be with you shortly. If vehicle requires towing and the circumstances allow, kindly tow it directly to your repairer, to avoid any extra costs that you may incur for any unnecessary future tows in relation to your incident.
Should you require any further assistance, please contact our motor insurance claims team on [email protected].
The next step is to complete the motor insurance claim form, which you may download below:
Download Motor Insurance Claim Form
Please ensure that your claim form is fully completed, dated and signed. It is of utmost importance that any contact numbers or email addresses included are active and you can be reached easily through these means. We will use e-mail as a primary means of communication.
Please ensure that all necessary documentation is in hand when submitting your claim form. These include:
It is imperative that we are notified about your incident at the earliest possible instance. If required, we retain the right to ask for any further documentation to proceed with the claim.
All information received is processed in line with the data protection information which you may refer to at https://www.laferla.com.mt/data-protection