Laferla was set up in 1984 under the name of Laferla Insurance Services Limited, which company catered primarily for the insurance requirements of car hire operators. Although, since then, the company has branched out into all types of insurance products, it has still remained a market leader in the insurance of Hire and Reward Motor Fleets. Being a family-run business, the company gives personalised attention to providing customer satisfaction through prompt and fair claims settlements.
In fact, the company boasts of settling all valid claims within a period of seven days from receipt of the completed claim form and supporting documentation. Having a damaged vehicle back on the road in the least possible time following a road accident is crucial for the fleet operator as it reduces business interruption and consequential losses.