Home Insurance claims

Important Notes

  • Before submitting your claim, you must complete the appropriate claim form and ensure that all supporting documentation is in hand.
  • You may download the home insurance claim form below:

Download Home Insurance Claim Form

  • Claims are to be submitted within 3 months from your date of loss.


  • We will always require photos of damage and two estimates to repair or replace the damaged property or item.
  • In case of claims for damage to electronic equipment or appliances, we will also require a technician’s report to confirm the extent of damage.
  • For claims regarding theft or loss of items insured under your home insurance policy, we require a copy of the police report which you have filed.

Should you require any further assistance, please contact our home insurance claims team on [email protected].

Submit your Claim online

Please fill in the below form to submit your claim online. You are required to submit your completed claim form together with any supporting documents as required by us to assess your claim.

We reserve the right to ask you to submit the original claim form, receipts and supporting documents. We might also appoint a Loss Adjuster/Surveyor if we deem it necessary.

Policyholder Details
Bank details
Document upload

Please ensure that all documents uploaded are clear and fully visible. We may reject claims which are illegible or incomplete.

Home Insurance Claim Form

Please ensure that your claim form is fully completed, dated and signed.

Photos of Damage

Supporting Documentation


Please submit any other documentation you may have.

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Further Comments

All information received is processed in line with the data protection information which you may refer to at https://www.laferla.com.mt/data-protection